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SCOPE OF THIS POLICY
AGREEMENT TO TERMS
information we collect
We may collect the following categories of personal information (a) directly from you (such as when you create an account, submit an order through the Site or send communications to us), (b) from the device and browser that you use to access the Service, (c) from cookies, or (d) from third-parties such as social media networks (such as when you contact us via our social media profile).
We may collect your name, email address, username and password, shipping address, billing address, phone number, IP address, online identifiers and any product review of correspondence you send to us.
We may collect your order history, product reviews and questions, and credit or debit card information or other payment method details. We may provide customers at checkout with the option to select a charity to whom Anousha Products will donate a portion of the purchase price. If you engage in this option, we collect information concerning which charity you selected.
We may collect information such as your computer or mobile device type, browser type, and information concerning the date and time you access our Site.
Internet Activity Information
We may collect information concerning your interaction with our Site, including geolocation information based on your IP address, how you interact with the Site, including when you accessed the Site, and browsing or shopping activity on the Site. This may also include “traffic data” or tracking information provided by the Site’s host or similar provider of such information (e.g., Google Analytics) that does not personally identify you, but may be helpful for marketing purposes or for improving the Service.
We use Shopify Inc. (“Shopify”) to power our online store. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.
A cookie is a small string of information that the website you visit transfers to your computer for identification purposes. Cookies can be used to follow your activity on a website and across websites, and that information helps websites to understand your preferences and improve your website experience. Cookies are also used for such activities as remembering your username and password and shopping cart, if you use such a feature.
Cookies on our Site are generally divided into the following categories:
Strictly Necessary Cookies. These are required for the operation of our Site. They include, for example, cookies that enable you to log into password-protected portions of the Site. These cookies are session cookies that are erased when you close your browser.Analytical/Performance Cookies. These allow us to recognize and count the number of users on the Site and understand how such users navigate through the Site (e.g., when and which pages are visited, in what order the pages are visited and where a user is located). This helps improve how the Site works, for example, by ensuring that users can find what they are looking for easily. These cookies are session cookies that are erased when you close your browser. We use Google Analytics for part of this process. For more information about Google Analytics, please visit http://www.google.com/policies/privacy/partners/ and http://www.google.com/analytics/learn/privacy.html. You can opt-out of Google Analytics’ collection and use of data generated by your use of the Site by going to https://tools.google.com/dlpage/gaoptout. Functional Cookies. These improve the functional performance of the Site and make it easier for you to use. For example, cookies are used to remember that you previously visited the Site and asked to remain logged into it (e.g., this saves you username and/or shopping cart). These cookies qualify as persistent cookies because they remain on your device for us to use during your next visit to the Site. You can delete these cookies as detailed below.
You can prevent the use of certain cookies by modifying your Internet browser settings, typically under the sections “Help” or “Internet Options.” If you disable or delete certain cookies in your Internet browser settings, you may still access the Site, however, you might not be able to access or use important functions or features of the Site, and you may, for example, be required to re-enter your log-in details.
In addition, Shopify uses certain strictly necessary cookies to enable the online store to function properly as well as analytical/performance cookies.
At this time, Anousha Products does not recognize automated browser signals regarding tracking mechanisms, which may include “do-not-track” instructions.
how we store and safeguard your personal information
We maintain reasonable technical and organizational measures to protect personal information from loss, misuse, alteration, or unintentional destruction. To protect both the personal information and the general information that we receive from you through the Service, we have implemented various security measures.
Whenever you give out personal information online there is a risk that third parties may intercept and use that information. Although we seek to protect your personal information and privacy, we cannot guarantee the security of any information you disclose online. To the extent permitted under applicable law, we assume no liability or responsibility for disclosure of your information due to errors in transmission, unauthorized access by third parties, or other causes beyond our control.
You play an important role in keeping your information secure. You should not share your username or password with anyone. If you have reason to believe that your account is no longer secure, please contact us immediately at the information in the Contact Information section below.
how we use your personal information
We collect and use your personal information for the following purposes:
Manage your relationship with us and respond to your inquiries or requests;Provide products or services requested by, or reasonably anticipated by, you;Fulfill orders placed through the Site, collect payment, process and ship your order, and communicate order confirmation and status;Manage your account, including your billing and shipping details and order history;Request reviews or feedback;Post your reviews of us or questions you have regarding our products;Provide you with relevant promotional materials or information about the company and its products;Personalize the marketing messages you receive from us; Administer promotions, events or surveys;Analyze use of our website; Assess the success of our marketing and advertising campaigns; Detect security incidents and protect against malicious, deceptive, fraudulent or illegal activity or prosecute those responsible; and Comply with legal and regulatory obligations.
our sharing of personal information
Anousha Products may share your personal information with the following third parties:
Group companies of Anousha Products, including our parent Anousha Holdings, LLC.Advisers and financial institutions, including legal, tax, auditors, risk and compliance, notaries, and business continuity support services.Service providers and suppliers, including Shopify and other supporting host channels, payment processors, shipping providers, and IT outsourcing.Social media networks, including Google, Yotpo, and Facebook.Partners, including companies whose goods we offer for sale on our Site. Our Partners ship goods offered for sale through our Site directly to you. We share information such as your name and shipping address with these Partners. With other users, if you submit a review or question.Where permitted by applicable laws, with third parties in connection with a corporate restructuring, sale, transfer or assignment of assets or business, merger, divestiture or other changes to the company’s control of financial status. Government bodies, dispute resolution organizations, law enforcement agencies or third parties in connection with (a) responding to a subpoena, search warrant or other lawful request for information we receive; (b) cooperating in a law enforcement or similar investigation; or (c) otherwise protecting our rights, as applicable.
THIRD PARTY LINKS
For your convenience, we may link to third-party sites and services, or otherwise display third-party content through Site or provide increased value to our visitors (e.g., social media networks). We have no control over these linked sites, each of which has separate privacy and data collection policies and practices independent from us. As such we have no responsibility or liability for these independent policies or actions and are not responsible for the privacy practices or the content of any such websites. Please note that these other sites may send their own cookies to users, collect data, or solicit personal information, and we encourage you to review their policies before engaging with these third-party sites.
YOUR PRIVACY CHOICES
f you no longer want to receive our newsletter, emails, or other marketing communications, you may unsubscribe at any time by clicking “unsubscribe” at the bottom of any Anousha products marketing email.
Please note that you cannot unsubscribe from certain correspondence from us, including messages relating directly to your account, appointments you booked, or order placed through the Service.
By logging into your account, you can amend or delete payment method information, billing and shipping address information, your phone number, email address and password. If you would like to permanently delete your account, you can contact us at the information in the Contact Information section below.